Shipping Policy

Covid-19 Delays:

Please note that all shippers have stopped guaranteeing their delivery due to the Covid-19 pandemic and its effect on their workforce. This may cause delays in delivery even if you choose a specific type. This is out of our control and we are doing the best to mitigate these instances by offering you shipping options from DHL. Therefore, we cannot offer refunds based on shipping delays.

Free Shipping on All Orders over AED 1000* in the UAE!  3DAMSS is proud to offer free shipping in the UAE on orders over AED 1000*.  Load up and take advantage of our fast free shipping.  Innovative materials, great pricing, & free delivery – what are you waiting for?  Make something great today.

International Shipping:We currently ship to over 60 countries and territories.Our international customers are able to take advantage of our innovative products with low shipping rates via DHL, Worldwide.Shipping fees do not include any incoming duty or taxes that may be charged by your country and you will be responsible for these fees.

Frequently Asked Shipping Questions

*Free Shipping over AED 1000 excludes products with Fixed Fee shipping.  Select products offered on our website have a fixed shipping fee and are excluded from this offer.  Example – 3D printers have a fixed shipping fee based on their size and shipping method.  

How long will my shipment take to get to me?  Currently we have an abundance of orders, shipping times are delayed (Up to 5-10 business days) for our Free Shipping Option. Paid shipping orders are priority because people have paid extra to receive an order in a specific timeline. Our goal is to ship all orders in 2 days that are received by 1pm. Domestic UAE customers typically take 2-5 days to arrive depending upon the service you choose at checkout. International order delivery times may vary based on your location. DHL International options are available. 

Can we ship on your account?  Yes. Many of our international customers often prefer using their own account. If you want us to ship on your UPS, DHL, or FedEx account, please put the account number in the order comments section during checkout. We will refund any shipping charges the website has charged and instead use your account.  

Do you offer expedited shipping?  Yes. We offer priority shipping DHL. These expedited options can be added to your order during checkout for an additional fee.